GoAble™ Accessibility Statement

Last updated: 27 November 2025

GoAble™ is committed to ensuring that our website and online services are accessible to all people, including individuals with disabilities. We believe that everyone should have equal access to mobility solutions, information, and digital experiences that support independence and inclusion.

Our Commitment

GoAble™ strives to follow the principles set out in:

Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
The Promotion of Equality and Prevention of Unfair Discrimination Act (PEPUDA)
The South African Constitution – Right to Equality
The Consumer Protection Act (CPA)
The Protection of Personal Information Act (POPIA) relating to accessible communication and data rights

We aim to uphold these standards across our website, content, and digital tools to provide a user-friendly experience for all visitors.

Accessibility Features

GoAble™ includes a range of features to support accessibility:

Text alternatives for non-text content (where possible)
High-contrast colours to improve visibility
Responsive design, ensuring accessibility across mobile, tablet, and desktop devices
Keyboard navigation compatibility for users who cannot use a mouse
Clear headings, labels, and structured content to assist with screen readers
Descriptive link names to improve usability
Simple and predictable navigation
Alt-text on product images
Readable font sizes and scalable text

We continually update our website to improve accessibility and make our online experience more inclusive.

Ongoing Improvements

We are actively working to improve:

Full compatibility with screen readers such as NVDA, JAWS, and VoiceOver
Improved captions and transcripts for video content
Enhanced descriptive alt-text for images on all product pages
More accessible forms and buttons
Consistent colour contrast across all branding elements

Our goal is to provide a fully accessible digital platform for all users, including individuals with visual, hearing, cognitive, and motor disabilities.

Feedback & Reporting Accessibility Issues

We welcome feedback on the accessibility of GoAble™.
If you experience any accessibility barriers or difficulties using our website, please let us know so we can address them promptly.

We aim to respond to all accessibility-related messages within 3 business days.

Assistance for Individuals with Disabilities

If you require any of the following due to a disability:

Product information in an accessible format
Assistance completing online orders or pre-orders
Clarification of instructions, warranty terms, or product specifications
Customer support via your preferred communication method

We are happy to assist. Please contact us using any of the channels above.

Third-Party Tools & Platforms

While we aim to ensure accessibility across all integrated platforms, some tools provided by third parties (such as payment gateways, booking tools, or external links) may not fully comply with WCAG standards.

If you encounter issues with any third-party service linked to GoAble™, please notify us so we can help or escalate the concern.

Statement Updates

GoAble™ reviews and updates this Accessibility Statement regularly to stay aligned with:

Evolving accessibility standards
Updates to South African law
Improvements to our website and digital offerings

Any changes will be posted on this page with an updated revision date.

Our Promise

GoAble™ exists to promote independence, dignity, and mobility for everyone — online and offline.
We are committed to providing an accessible digital experience that supports the diverse needs of our users.

If you need help, ask anytime — we are here for you.